Terms and Conditions (Terms of Service)

Effective Date: 2024
Website: https://palanadentalcare.com/

Important: This template is provided for general informational purposes only and is not legal advice. You should have these terms reviewed by a qualified attorney to ensure compliance with your specific business practices, state/federal laws, and any healthcare-related requirements.

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Palana Dental Care (“Palana Dental Care”, “we”, “us”, or “our”) (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

2. Changes to Terms

We may update these Terms from time to time. Any changes will be effective when posted on this page with an updated Effective Date. Your continued use of the Site after changes are posted means you accept the revised Terms.

3. Website Use and Eligibility

You agree to use the Site only for lawful purposes and in accordance with these Terms.
You must not misuse the Site, interfere with its operation, or attempt to gain unauthorized access to any systems.
If you are using the Site on behalf of an organization, you represent you have authority to bind that organization.

4. No Medical Advice

The Site may provide general information about dental services. The Site content is not medical or dental advice and is not a substitute for professional diagnosis, treatment, or consultation. For emergencies, call 911 or go to the nearest emergency room. For urgent dental concerns, call our office at (954) 736-5001.

5. Appointments, Forms, and Communications

The Site may allow you to request an appointment or send inquiries. Submitting a request does not guarantee an appointment time. We will confirm scheduling availability by phone, email, or SMS (if you opted in).

You agree that information you provide (e.g., name, phone, email) is accurate and current.
You understand standard messaging and data rates may apply for SMS communications.

6. Privacy

Our collection and use of personal information is described in our Privacy Policy. Please review it here: https://www.palanadentalcare.com/ssl/privacy-policy.html .

7. SMS Terms and Conditions (SMS Messaging Service)

By opting in to receive SMS messages from Palana Dental Care (the “SMS Service”), you agree to these SMS Terms. When you provide your phone number and opt in, you consent to receive SMS text messages for purposes such as:

Appointment reminders and confirmations
Customer service / two-way communications related to your inquiry
Office notifications (as applicable)

7.1 Message Frequency

Message frequency varies based on your interactions with us. Up to 4 messages per month.

7.2 Message and Data Rates

Message and data rates may apply based on your mobile carrier plan.

7.3 Opt-Out and Help

Reply STOP at any time to unsubscribe from SMS messages.
Reply HELP for support.
You may also contact us at (954) 736-5001 or info@palanadentalcare.com.

7.4 Consent

Your consent to receive SMS messages is not a condition of purchasing any goods or services. You represent you are the account holder or have authorization for the phone number you provide.

7.5 Privacy and HIPAA Notice

We are committed to protecting your privacy. Personal information collected through the SMS Service will be handled in accordance with our Privacy Policy and, where applicable, our HIPAA-related notices and obligations.

7.6 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Intellectual Property

The Site and its content (text, graphics, logos, images, layout, and design) are owned by Palana Dental Care or its licensors and are protected by applicable intellectual property laws. You may view, download, and print pages for your personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works without prior written permission.

9. Third-Party Links and Services

The Site may include links to third-party websites or services. We do not control third-party sites and are not responsible for their content, policies, or practices. Your use of third-party sites is at your own risk and subject to their terms.

10. Disclaimers

The Site is provided on an “AS IS” and “AS AVAILABLE” basis. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the fullest extent permitted by law, Palana Dental Care will not be liable for indirect, incidental, special, consequential, or punitive damages resulting from your use of the Site.

12. Indemnification

You agree to indemnify and hold harmless Palana Dental Care and its affiliates from any claims arising out of your use of the Site.